FREQUENT ASKED QUESTIONS
Find answers to frequently asked questions below. If your questions aren't on the list feel free to ask us anything you'd like by calling us (714)822-0842 or just click on the contact us.
01
WHAT IS THE DIFFERENCE BETWEEN MIXING & MASTERING?
Mixing is basically tinkering with everything you have recorded to complete your songs. We do things like drop/stutter effects, adjust volume, EQ, compression and more. Think of mixing as putting all your sounds together to create a masterpiece. From Instruments to recorded vocals the mixing state ensures everything is blended properly.
Mastering is adding a shine to your music. In a very basic sense, mastering adds the finishing touches to the song to bring it to its highest poetntial, making it as loud as possible without distorting and making the song sound wide, and fat to emerge you in its sound. Every song should be mastered!
02
03
WHY DOES MY PROJECT NEED FRESH EARS?
After working on countless songs and albums, mixing & mastering engineers develop an acute sense of sonic and musical knowledge that is key to success. It’s also a huge plus that the mastering engineer wasn‘t there when you recorded and mixed your song. Hearing your songs for the first time, a fresh pair of ears can offer truly objective advice. Therefore, it is always best that any engineer only works on two out of the three stages when putting together any song. Most engineers will record and mix, or mix and master if they know how. Whichever step is left will be done by a second set of hears!
HOW DO I KNOW IT WILL SOUND BETTER?
Our clients always have input into how their project sounds, and at RAW ENTERTAINMENT we will do everything we can to make sure your project sounds phenomenal. Every project is completed by an experienced engineer. We are experts in mixing and mastering, we take our time with every project to make sure every Artist, Musician and Producer's vision is heard just how they envisioned it. That is why, RAW ENTERTAINMENT is a great decision!
04
WHAT IS A I.S.R.C AND HOW DO I OBTAIN ONE?
Please Note: ISRC is NOT required to use our services.
The International Standard Recording Code (ISRC) is an international standard code for uniquely identifying sound recordings and music video recordings. The code was developed by the recording industry in conjunction with the ISO technical committee 46, subcommittee 9 (TC 46/SC 9), which codified the standard as ISO 3901 in 1986, and updated it in 2001.
An ISRC code identifies a particular recording, not the work (composition and lyrical content) itself. Therefore, different recordings, edits, and remixes of the same work should each have their own ISRC code. Works are identified by ISRC codes. Recordings remastered without significant audio-quality changes should retain their existing ISRC codes, but the threshold is left to the discretion of the record company.
The provision of ISRCs is overseen by appointed national ISRC agencies. These national ISRC agencies issue codes directly to the public and may also utilize authorized ISRC Managers to issue ISRCs. In the United States, the appointed agency is RIAA. ISRC codes can be obtained directly from RIAA for an administrative fee ($80 at time of this publication) or from a commercial ISRC manager.[4] Only in territories where there is no national ISRC agency does IFPI provide codes to users.
To obtain a ISRC in your country please click the ISRC -->
Please Note: ISRC is NOT required to use our services.
TURNAROUND TIME AND DELIVERY
05
HOW LONG WILL IT TAKE TO MIX / MASTER MY MATERIAL(S)?
Mixing generally takes 5- 7 days per song. However, our clients may receive their project sooner depending on our work load and the size of thier mix. Also, if revisions are needed after you review the first mix, it may pro-long the turnaround time. Before making a purchase, we speak to our clients about their projects so that everyone is on the same page. Once completed, It will then be emailed or shipped back promptly, and arrive at your doorstep or in your inbox. For E.P.'s & Albums, contact us!
Mastering generally takes 2 - 3 days days per song. However, our clients may receive their project sooner depending on our work load. Before making a purchase, we speak to our clients about their projects so that everyone is on the same page. Once completed, It will then be emailed or shipped back promptly, and arrive at your doorstep or in your inbox. For E.P.'s & Albums, contact us!
06
I NEED MY PROJECT A.S.A.P. DO YOU OFFER RUSH DELIVERY?
YES, we offer rush delivery click on the word rush for details.
PRICING AND PAYMENTS
07
WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
For online payments any Major Credit or Debit Card is accepted as well as PayPal. If you make your purchase physically in person, we can accept all major credit / debit cards, cash or check. **Western Union, Bank Transfer and Prepaid Credit / Debit cars are NOT accepted. If you have any questions please contact us.
08
HOW DOES THE PAYMENT PROCESS WORK?
At RAW ENTERTAINMENT, we always have our clients contact us first by email or phone. We do this because we want to talk to our clients to see and understand thier vision as well as answer any questions. Before any payments are made, we advise all of our clients to send thier files so we can look at how big the session may be and to make sure the session is mixable and not distorted and clipping.
After discussing your project in full detail, you will receive an invoice to your e-mail. PayPal or any Major Credit or Debit card is accepted. Once your payment is received, we will work on your project while keeping you updated through e-mail or phone(your choice).
*Note* there are two payments, the first one is 50% of the total due, this enables us to start working to meet the deadline. The second payment of the remainder 50% will be due once the project is finished.
09
WHAT IS YOUR REFUND POLICY?
At RAW ENTERTAINMENT we believe in keeping our clients happy. If you are unsatisfied with your results we are willing to make any small changes and adjustments free of charge. For bigger adjustments our clients are entitled to two Free Revisions. For Stem replacement or revisions to a mix after its been Mastered There will be an additional fee of $50. We do not make refunds. If you have any questions please contact us. We make sure every customer is well taken care of.
*Note* If we are late on any of our clients deadlines, our client will receive a 20% discount on their next project that is equal to the project that was deemed late.
For example: If client's project is "ONE SONG", then client's discount will go towards "ONE SONG". If client's project is an "E.P. or ALBUM" then client's discount will go towards the next "E.P. or ALBUM."
10
DO YOU HAVE A PAYMENT PLAN?
YES, click on Payment Plan for details.
11
REVISIONS
HOW DOES REVISIONS WORK?
Revisions are changes or edits clients would like made to their Mix & (or) Masters once they have been sent to them.
For Mixing, we wont charge our clients for simple small changes. Simple small changes may be something like the vocal being a little louder or lowered. Also maybe client perfers more or less reverb. Just minor changes that are simple to do.
For any large changes such as stem replacement, and changes of the arrangement of stems our clients are entitled to two free revisions. For three or more revisions, an addition charge of $50.00 will incure per revision. Any revisions to a Mix after its been Mastered will cost $50.00.
EXPORTING AND SENDING FILES
12
HOW DO I EXPORT FILES / STEMS FROM PROTOOLS?
Please remove all effects, compressors and limiters when you export your files/stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also, please make sure you name your files accordlingly and in order.
For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)
13
HOW DO I EXPORT FILES / STEMS FROM LOGIC?
Please remove all effects, compressors and limiters when you export your files/stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also, please make sure you name your files accordlingly and in order.
For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)
14
HOW DO I EXPORT FILES / STEMS FROM FL STUDIO?
Please remove all effects, compressors and limiters when you export your files/stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also, please make sure you name your files accordlingly and in order.
For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)
15
HOW DO I EXPORT FILES / STEMS FROM REASON?
Please remove all effects, compressors and limiters when you export your files/stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also, please make sure you name your files accordlingly and in order.
For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)
16
HOW DO I EXPORT FILES / STEMS FROM ABLETON LIVE?
Please remove all effects, compressors and limiters when you export your files/stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also, please make sure you name your files accordlingly and in order.
For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)
17
HOW DO I EXPORT FILES / STEMS FROM GARAGE BAND?
Please remove all effects, compressors and limiters when you export your files/stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also, please make sure you name your files accordlingly and in order.
For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)
18
HOW DO I EXPORT FILES / STEMS FROM CUBASE?
Please remove all effects, compressors and limiters when you export your files/stems. If you have an instrument with an effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also, please make sure you name your files accordlingly and in order.
For the Bit Depth/Rate choose either 16 or 24 (Please only choose the bit rate your recordings are in or lower, if you choose a higher bit rate than your recording you will ruin the file)
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